CytexOne Solves Problems with Easy-to-Use Technology
Operations staff bear the burden of fulfilling the promises that a hotel’s marketing effort has made while enticing potential guests to book a room. Well-executed operational functions are a key determinant of whether a guest’s stay meets their expectations and whether they check out satisfied. As hoteliers know, acquiring new customers can be costly, but a satisfied hotel guest provides savings in terms of marketing budgets and in turn becomes a loyal customer and brand ambassador. As a hospitality manager or owner, we know you’re focused on exceeding customer expectations and maintaining a culture of service quality. What if you could provide your guests with uncompromising amenities and anticipate their needs?
Enter CytexOne and the smart hotel. Our hotel automation systems, designed from the ground up, integrate HVAC, lighting and shades, door locks, and audio and video among other solutions. Read on to learn how CytexOne can enhance the guest experience while improving operational efficiency throughout your New York City hotel.
Become the hotel of choice rather than the hotel of convenience
A hotel room is not just a room. The product is now the entire hotel stay which can be customized to meet the various needs of discerning guests. Actively involving guests in creating their experience leads to a higher level of satisfaction, thus a higher probability of more repeat customers creating hotel profitability in the long term.
By combining the right hardware and software along with real-time data, hoteliers can reduce labor costs, utility consumption, and operational expenses. Energy consumption and ways to improve sustainability are frequently discussed topics within the hospitality industry. Integrated thermostats and HVAC systems make it possible to control temperature based on room occupancy as well as check-in status. This allows hoteliers to save energy when rooms are unoccupied or out of service, plus track and manage humidity levels and air quality. At the William Vale Hotel in Brooklyn, we provided a customized design for the HVAC controls that, along with room occupancy sensors, is tied back to the hotel’s access and property management framework to create a more efficient and well-monitored system.
Because lighting is a significant factor associated with hotel operating costs, owners and managers should take its environmental and financial impacts into serious consideration when looking for ways to improve a hotel’s sustainability efforts. Room sensors that detect occupancy can reduce energy waste by turning out lights in unused spaces throughout the hotel property. Dimming technology not only creates the desired ambiance for guests but also reduces energy consumption. When paired with shades and draperies that respond to sunlight and temperature, hoteliers reap even greater savings. One-touch automated drapes enhance the look and feel of guest rooms and put control in the hands of customers to opt-in to the hotel’s eco-friendly program. With smart lighting and HVAC control, conserving energy, reducing utility bills, and extending bulb life becomes effortless.
Additionally, CytexOne remotely monitors in real-time each system’s performance for a multitude of factors, including HVAC performance, occupancy, network, battery level, hot water, web access, and all equipment run time and overall device or equipment performance. This remote customer support solution adjusts a hotel system’s performance, repairs problems before human detection, and notifies our engineers of a problem – often before a device or system fails.
Our mission is to create simple solutions to help hoteliers increase revenue without increasing overhead or operational expenses. Have a question about transforming your hotel? Send us an email at firstname.lastname@example.org or complete our contact form.