Collaboration Solutions Make for a More Competitive Workforce
The makeup of the American workforce has shifted in recent years. According to Pew Research Center, in the first quarter of 2015, Millennials surpassed Generation X to become the largest share of the labor force. A year earlier Millennials surpassed the Baby Boom generation, which comes as no surprise as Boomers are retiring. Why should this workforce milestone matter to C-suite executives?
Regardless of whether the stereotypes about Millennials are true or oversimplified, the fact remains that they are the future of the workforce and an increasingly important part of the current workforce. Their workplace preferences and expectations are quite different compared to previous generations and will therefore inevitably shape the future of the modern work environment. Their expectations of an “always on” experience will dramatically impact the adoption of commercial automation solutions and, in particular, unified communications.
Think of the powerful outcomes your company can achieve with integrated real-time communication like video conferencing, instant messaging, and data sharing coupled with more traditional options. Imagine a unified interface that is consistent across varying mediums and devices. That seamless experience enables a more agile, cohesive, and competitive workforce. Is your New York City company planning to implement or upgrade commercial automation and collaboration solutions? CytexOne increases operational efficiency and reduces cost by curating and combining ready and proven smart connected devices and software. In this edition of our blog, we explore the powerful benefits of video conferencing.
Video Conferencing, the Closest Thing to Being There
Need to demo a new product with your international sales team? Or share data with a client to troubleshoot an issue? A live video conference is a far more effective and meaningful way to communicate with global clients, remote team members, and on-the-go sales staff. The ability to be in several places throughout the day without leaving your office increases business productivity and increases client satisfaction—instant real time attention is a reality, even though face-to-face interactions with customers, partners, and colleagues can never be replaced. The instantaneous satisfaction that great quality, easy to use video conferencing is the closest thing to being there. As a result, projects are completed in a more timely fashion, productivity increases, and participants feel more in sync with one another and with the messages conveyed.
Video Conferencing, Enhances Business Opportunities
Finishing in second place is certainly never the goal, especially when bringing new products or ideas to market. Many organizations realize the competitive advantage of video communication. With the aid of video conferencing, products are developed and introduced to market more quickly and problems are resolved faster since decision makers no longer need to travel or wait for in-person meetings to be held. Customer service and support departments that use video communication establish personal relationships with customers and encourage brand loyalty and do so at an increased rate as compared to speaking over the phone with a call center.
Video conferencing solutions can be applied across a plethora of fronts including product demonstrations, town hall style meetings, HR trainings, and management meetings. Any department in which meetings are held—finance, engineering, human resources, manufacturing, marketing, product development, sales, training—is an appropriate place to use video conferencing. Whether you wish to connect dispersed staff, interview job candidates, or make a presentation to potential investors, video communication provides numerous benefits. CytexOne is committed to making technology simple. Let us show you how.