CytexOne’s Immersive Technology Provides Enhanced Guest Experience
Whether your hotel offers picturesque lake views or the fun of surf and sand, a focus should be to provide a high-end guest experience while balancing energy efficiency with room comfort. Creating the thrill and excitement of Universal Studios or the endless adventures found at Epcot requires a hotel design that is customer centric, where service meets sustainability, and where comfort, quality, and luxury are never compromised. Hotel automation solutions from CytexOne allow you to do all this and provide you with real-time data to reduce labor costs, property maintenance, and operational expenses. Read on to learn how Orlando, FL hoteliers can transform their properties into theme park escapes.
No docking stations needed
Using a single, intuitive remote control guests can enjoy their music library wirelessly from their smartphone or tablet– or from the hotel’s available music menu.
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Goodbye alarm clocks
Much like theme park goers who lose track of time, hotels can keep guests from incessantly looking at their watches by providing customized room scenes. Toss out the alarm clock and say goodbye to wake-up calls. Guests can create a custom experience with a wake-up scene that turns on their favorite TV show or music, gradually opens shades, and adjusts the thermostat.
Effortless temperature control
Smart thermostats make it easy to control temperature based on check-in status and room occupancy. Save energy, maintain setbacks, and power down when rooms are unoccupied and out of service.
Provide a warm welcome
While Minnie and Mickey won’t be able to make regular appearances at your hotel, you can still provide travelers a warm welcome. As guests enter their room, it can respond accordingly by turning on lights, playing music, and opening drapes. The television can even display a personalized message, welcoming guests to the hotel
Eliminate the front desk stop
A persistent and frustrating issue for theme park guests is the long lines for the most popular rides. To avoid a similar problem at front desks, the hospitality industry is moving toward more automated check-in systems. The available technologies allow guests to check in using a kiosk in the lobby, or they receive a key code in a confirmation email before they arrive at the property. Front desk services are still available should guests have a question, but it’s no longer part of the check-in process. Travelers are used to checking in for flights online or going to an A.T.M. rather than a bank teller, and they now expect the same kind of convenience when visiting a hotel.
Even the most successful hotels remain susceptible to the challenge of rising energy costs and the ability to meet and exceed guests’ expectations. CytexOne offers a plethora of personalized hotel automation solutions that set your hotel property apart from the rest. Contact us to learn more.