Your customers demand a system that performs flawlessly every minute of the day. But how can you deliver perfect performance when you can't be on-site to monitor and fix every issue?
With Managed Automation™, you can!
...No scheduling, no truck rolls, no added costs, no unhappy customer. The situation was read immediately by you and corrected remotely. Your customer didn’t even know there was an issue! This is the essence of the Atlas – the highest level of customer satisfaction for every system you install.
The costs and the stakes to your company are even greater than what can be measured in unbilled service calls and technical staff overtime. More than half of the surveyed customers who own automation systems do not utilize features of it due to the fear, disappointment and frustration of pushing a button and nothing happens. They simply avoid that part of the system. It’s ignored, then forgotten. Is this how you want your customers to interact with their systems? No.
Your new business comes from repeat customers and referrals from satisfied customers. Any system you install that ISN’T putting a smile on your customer’s face every time they use it, IS jeopardizing your company’s future. Studies show that a happy customer can be worth a million dollars in referrals over their lifetime. Is that business you can afford to lose?
CYTEXONE provides advanced technology solutions to the commercial, residential, and hospitality markets. Since 2001 we have designed, built, and installed an extensive amount of IP network based systems.
